All Systems Operational

About This Site

Welkom op de statuspagina van Evolve IP EU

Online Business Telephony Operational
OBT - Device registrations Operational
OBT - Webex Operational
OBT - Callcenter Wallboard Operational
OBT - Receptionist application Operational
OBT - Call recording Operational
OBT - Callcenter application Operational
OBT - Reporting Operational
OBT Connector Operational
Portal Operational
Ossmosis Portal Operational
OBT - Call Processing Operational
OBT - Peter Connects Operational
OBT - DMS Operational
OBT - Voicemail Operational
OCC Online Contact Center Operational
Agent application - Touchpoint Operational
OCC Dialer Operational
OCC Reporting Operational
OCC Supervisor Operational
OCC - Call Processing Operational
OCC Cloud Operational
Online Routing Manager Operational
IVR application Operational
System3.mtel.nl Operational
Portal.mtel.nl Operational
ONS Broker Operational
Connectivity Operational
VPN connectivity Operational
Co-location services Operational
IP-Sec Operational
Clearlogin API Operational
Microsoft Teams Operational
Microsoft Teams direct routing Operational
Voice Services Operational
Service numbers Operational
Geographical numbers Operational
International numbers Operational
Akixi Operational
Portal Operational
Customer Ticketing Portal Operational
Portal Access Operational
XMAS 2024 Hours Operational
Talkdesk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Talkdesk Explore - Scheduled Maintenance (2/2) Sep 13, 2026 10:00-14:00 CEST

Reason:
Our vendor Talkdesk will perform scheduled maintenance on the Talkdesk Explore as part of infrastructure improvements and migration activities.


Impact:
During the maintenance window (13 September 2026, 10:00 - 14:00 CEST), users may experience intermittent access issues within Talkdesk Explore, delayed data freshness, and scheduled reports may not run as expected.


User actions:
No action is required. Customers who wish to monitor progress and updates directly from Talkdesk can do so via the Talkdesk Status Page:
https://status.talkdesk.com/incidents/bgy86bw4q8lq

Posted on Sep 01, 2026 - 16:15 CEST

OCC Cloud - Infrastructure Maintenance Sep 17, 2026 00:00-02:00 CEST

Reason:
Our vendor will perform infrastructure maintenance and server patching on the OCC Cloud platform to ensure continued platform stability, security, and performance.


Impact:
Every effort will be made to perform the work in the background and minimize disruption. However, during the maintenance window, there may be brief periods where end users are disconnected while backend services are being updated. If this occurs, users should be able to reconnect and continue working normally without further impact.


Checks:
- Validation of infrastructure and backend services after maintenance completion.
- Verification of application connectivity and service availability.
- Monitoring of platform health and performance throughout the maintenance window.


Rollback:
Should any unforeseen issues arise during the maintenance, the changes can be rolled back following standard operational procedures to restore service stability.


User actions:
No action is required from agents or end users before or after the maintenance.

Posted on Jun 30, 2026 - 18:27 CEST

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Completed - The scheduled maintenance has been completed.
Sep 10, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 CEST
Scheduled - Reason:
XTIUM will perform scheduled maintenance on the load-balancer platform to apply the latest security and application updates.


Impact:
No customer impact is expected as all load balancers are deployed in a high-availability configuration. The secondary load balancer will be upgraded and validated first, followed by a controlled failover and upgrade of the remaining node.
During the failover process, a user session may need to re-authenticate with an underlying service. Active workloads are expected to remain available throughout the maintenance window. In the unlikely event that an issue occurs during maintenance, a brief service interruption may be experienced while services are restored.


Checks:
Validate migrated configurations and load-balancer service health following completion of the upgrade.


Rollback:
If unexpected issues occur, XTIUM engineers will restore the previous configuration and work with application owners to restore normal service.


User actions:
No user action is required. If you experience a session interruption during failover, you may need to refresh your session or re-authenticate to the affected service.

Aug 21, 16:43 CEST

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Completed - The scheduled maintenance has been completed.
Sep 6, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 10:00 CEST
Scheduled - Reason:
Our vendor Talkdesk will perform scheduled maintenance on the Talkdesk Explore as part of infrastructure improvements and migration activities.


Impact:
During the maintenance window (6 September 2026, 10:00 - 14:00 CEST), users may experience intermittent access issues within Talkdesk Explore, delayed data freshness, and scheduled reports may not run as expected.


User actions:
No action is required. Customers who wish to monitor progress and updates directly from Talkdesk can do so via the Talkdesk Status Page:
https://status.talkdesk.com/incidents/0757tmlm07pw

Sep 1, 16:13 CEST

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.