All Systems Operational
About This Site
Welkom op de statuspagina van Evolve IP EU
Online Business Telephony
Operational
OBT - Device registrations
Operational
OBT - Webex
Operational
OBT - Callcenter Wallboard
Operational
OBT - Receptionist application
Operational
OBT - Call recording
Operational
OBT - Callcenter application
Operational
OBT - Reporting
Operational
OBT Connector
Operational
Portal
Operational
Ossmosis Portal
Operational
OBT - Call Processing
Operational
OBT - Peter Connects
Operational
OBT - DMS
Operational
OBT - Voicemail
Operational
OCC Online Contact Center
Operational
Agent application - Touchpoint
Operational
OCC Dialer
Operational
OCC Reporting
Operational
OCC Supervisor
Operational
OCC - Call Processing
Operational
OCC Cloud
Operational
Online Routing Manager
Operational
IVR application
Operational
System3.mtel.nl
Operational
Portal.mtel.nl
Operational
ONS Broker
Operational
Connectivity
Operational
VPN connectivity
Operational
Co-location services
Operational
IP-Sec
Operational
Clearlogin API
Operational
Microsoft Teams
Operational
Microsoft Teams direct routing
Operational
Voice Services
Operational
Service numbers
Operational
Geographical numbers
Operational
International numbers
Operational
Akixi
Operational
Portal
Operational
Customer Ticketing Portal
Operational
Portal Access
Operational
XMAS 2024 Hours
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
OCC Cloud Maintenance – UI & Backend Updates Feb 25, 2026 23:00 - Feb 26, 2026 05:00 CET
Reason:
Scheduled maintenance to deploy the latest CCaaS patches.
This update brings the platform to the latest software level, including improvements and fixes for the Agent UI, Admin, Admin Point, and backend services.
Impact:
No service impact is expected from the backend updates.
During this maintenance window, a refreshed Touchpoint Agent UI will be deployed to production, focusing on improved look, feel, and usability.
Customers using Email on the OCC Cloud platform will experience the updated UI immediately after the maintenance.
Other customers on the OCC Cloud platform will be gradually migrated to the new UI in the days following the maintenance.
Checks:
Post-maintenance validation will be performed to confirm that all services, including Agent UI and backend components, are operating normally.
Rollback:
In the unlikely event of issues, the maintenance changes can be reverted according to standard rollback procedures.
User actions:
After the maintenance is completed:
- Users must clear their browser cache to ensure all updates are applied.
- Users will be prompted to install a new ClientServices pack on their next login. Installation is required to receive all fixes and enhancements. Please be aware that admin rights may be required for installation.
- If the installation is skipped, the client will remain functional, but users may encounter error pop-ups until the update is completed.
- Organisations requiring an offline installation package should contact support to request this option.
Posted on Feb 10, 2026 - 16:37 CET
Scheduled maintenance to deploy the latest CCaaS patches.
This update brings the platform to the latest software level, including improvements and fixes for the Agent UI, Admin, Admin Point, and backend services.
Impact:
No service impact is expected from the backend updates.
During this maintenance window, a refreshed Touchpoint Agent UI will be deployed to production, focusing on improved look, feel, and usability.
Customers using Email on the OCC Cloud platform will experience the updated UI immediately after the maintenance.
Other customers on the OCC Cloud platform will be gradually migrated to the new UI in the days following the maintenance.
Checks:
Post-maintenance validation will be performed to confirm that all services, including Agent UI and backend components, are operating normally.
Rollback:
In the unlikely event of issues, the maintenance changes can be reverted according to standard rollback procedures.
User actions:
After the maintenance is completed:
- Users must clear their browser cache to ensure all updates are applied.
- Users will be prompted to install a new ClientServices pack on their next login. Installation is required to receive all fixes and enhancements. Please be aware that admin rights may be required for installation.
- If the installation is skipped, the client will remain functional, but users may encounter error pop-ups until the update is completed.
- Organisations requiring an offline installation package should contact support to request this option.
Posted on Feb 10, 2026 - 16:37 CET