OCC Cloud Server Maintenance by Vendor

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.

Posted Feb 05, 2026 - 03:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 04, 2026 - 23:00 CET

Scheduled

Reason:
Enhancing platform stability through targeted infrastructure updates

Impact:
Core services will remain operational throughout. However, there may be intermittent impact to call recording and reporting during this maintenance window.

Checks:
Run post-maintenance test plan to ensure services are back to normal.

User actions:
No action is required.

Posted Jan 21, 2026 - 17:51 CET

This scheduled maintenance affected: OCC Online Contact Center (Agent application - Touchpoint, OCC Reporting, OCC Supervisor, OCC - Call Processing, OCC Cloud).