OCC Cloud Maintenance by vendor

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.

Posted Dec 04, 2025 - 03:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 03, 2025 - 23:00 CET

Scheduled

Reason:
To ensure the continued stability and performance of the OCC Cloud platform our vendor will be doing a scheduled maintenance on their SQL systems.

Impact:
We don’t expect any impact. The engineering team will be taking every precaution to complete this work behind the scenes, so the services should continue without interruption.

Checks:
Run post-maintenance test plan to ensure services are back to normal.

User actions:
No actions are required.

Posted Nov 20, 2025 - 11:45 CET

This scheduled maintenance affected: OCC Online Contact Center (OCC Cloud).