OCC Cloud Maintenance by Vendor

Scheduled Maintenance Report for Evolve IP EU

Completed

The scheduled maintenance has been completed.

Posted Dec 11, 2025 - 05:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 10, 2025 - 23:00 CET

Update

We will be undergoing scheduled maintenance during this time.

Posted Dec 09, 2025 - 18:55 CET

Scheduled

Reason:
To ensure the continued stability and performance of the OCC Cloud platform our vendor will be doing a scheduled maintenance on their servers.

Impact:
We expect intermittent impact to new user logins shortly after start of the maintenance window for a a period of 30 minutes.
The engineering team will be taking every precaution to complete this work as quickly as possible and minimise the impact.

Checks:
Run post-maintenance test plan to ensure services are back to normal.

User actions:
No actions are required.

Posted Dec 01, 2025 - 10:55 CET

This scheduled maintenance affected: OCC Online Contact Center (OCC Cloud).