Inbound and outbound calls fail

Incident Report for Evolve IP EU

Investigating

We have identified an issue affecting inbound and outbound call setup. As a result, some call attempts may not complete successfully. Our vendor is investigating the issue with the highest priority. In the meantime, we are exploring potential workarounds to mitigate the impact on affected services. We will provide further updates as more information becomes available.

Posted Nov 05, 2026 - 14:00 CET

This incident affects: OCC Online Contact Center (OCC - Call Processing) and Online Business Telephony (OBT - Call Processing).